Blog Transition Coming Along

Just a quick note to say thanks to everyone who has picked up on my new blog home so quickly, and for those who have posted about it, Twittered about it, and updated their blog rolls. I've had a nice spike in traffic since Monday, so I know the word is getting out.

I have LOTS more outreach to do, and with so many lists and touchpoints, you may hear from me more than once - so apologies in advance. All I ask is that if you come across any citings or links to my blog that still have the old link, please let me know. I'm doing my best to update the ones I know about, but am sure I won't get them all. Thanks.

VON's Reincarnation

Well, it was just a matter of time, but VON is coming around again. I got wind of the news that Virgo had acquired the remnants of VON during the IT Expo last September, and they've just announced their new show. The name has been updated to keep up with the times and to position the VON brand as part of Virgo, and that's not a simple matter. So, VON no longer means Voice on the Net - the new VON means "the Voice of Network Convergence". Also, Jeff's beloved purple color scheme is gone, replaced with a more staid Navy blue. Nothing really distinctive about the look, but it's definitely not like the VON we've known for so long.

The new VON event takes place Sept. 21-23 in Miami, and is co-located with the Channel Partners conference. Interesting combination there, as this date is close to when the IT Expo is usually held, although next fall, TMC's dates are late October, so there's no clash there. September is hurricane season in Florida - not the ideal time to go there, but I'm sure synching up with the Channels show was the real driver here! To learn more, the VON conference website is now running.

To keep the VON vibe humming, they've also just launched a VON e-newsletter, along with portal-type website, which uses the old VON URL. This just came out yesterday, so it's pretty newsworthy.

No doubt, Virgo has a challenge ahead of itself in making a go of VON again, especially in such a tough economy. Of course it's always good to see a new show on the horizon, and September is a long time away, so lots can happen along the way. I'm not alone is saying the original VON community was pretty special, and any effort to re-capture that will be welcome.

I don't have any direct connection to the new VON, so I can't offer any special insight as to how successful they'll be. However, while I do have your attention, you'll probably enjoy Carl Ford's take on the new VON. If Jeff was the soul of VON, Carl was the heart, and his post is a good read.

Service Provider Views - Microsoft and the Telcos, Part 2

My latest Service Provider Views column on TMCnet is now running. This article continues the theme from my previous article which explores why I believe Microsoft and service providers need each other.

Things got a bit complicated while writing Part 2, given Microsoft's recent announcement they are abandoning their Connected Services Framework initiative. That certainly changes the equation, but I still contend there's an important symbiotic relationship for both parties.

You'll just have to read it for yourself and let me know if I'm on or off target!

Bloggus Interruptus - I've Moved - Welcome!

For those of you who know me, I've been blogging steadily since March 2005 from the same location. It's been a good home, but since launching the IP Communications Insights portal with Marc Robins earlier this year, I've felt it necessary to have my blog hosted here, in a 100% neutral location. After all, the vision behind our portal has been to give a voice to the indie analyst community, so this is really the natural home for my blog.

It has been my intention to gradually migrate over to this location for some time, but projects and travel seems to keep getting in the way. That was the plan, but my hand was forced on Friday when I learned that my blog had gone 404. It appears to have been abruptly shut down without notice by my host.

As such, I have not had the chance to let my readers know in advance, so things are going to be out of sorts for a while. I'll be sending out a variety of email notifications over the next few days to fellow bloggers and my industry contacts, and hope to rebuild my readership as quickly as possible. I was hoping my host would provide an automatic re-direct, so people wouldn't lose me out of the blue, but that's not in the cards. Apologies for that, but I have no control over the administration of my traffic. Until now.

For now, all I can say is thanks for finding me, and please update your files and links for my blog, and pass this along to anyone else you know who is wondering what happened.

I'll be blogging here full time now, so this is the only address you'll need.

As you can see, it's a different platform, and I've done my best to replicate the look and feel of what I had before. I'd love to hear your thoughts, as well as any suggestions for other things you'd like to see here.

IP Convergence TV Update

Wanted to share with you the latest updates to the IP Convergence TV portal, for which I serve as Editor. This will be the last update for 2008, and there's a good mix of new content you won't find anywhere else.

We've got 4 new video interviews. They're all fairly short - under 5 minutes - and each has a distinct view on various opportunities that convergence technologies are presenting to service providers.

- Mitual Mehta of tekplus

- Andrew Haworth of FMCA

- Frederic Morris of Connect World

- Carine Ziol of Comverse

For Guest Opinions, we've got a new contributor from a company many of you are familiar with - Jajah. He's got an interesting take on why voice-based applications are so important for carriers.

- Frederik Hermann, Director of Marketing

Finally, my latest Convergence Blog post focus on strategies service providers are pursuing to manage in today's difficult economic climate.

I hope you come visit the portal soon, as there's lots of other good content from a wide variety of contributors, many of whom you'll know. And if you like what's there, I'd love to hear about it!


Technorati tags: IP Convergence TV, Jon Arnold, J Arnold & Associates

Cisco C-Scape 2008 - Day 2

Well, Day 2 is done, and so is C-Scape 2008. I really enjoyed attending, and feel lucky to be part of the scaled down group that was there in person. The overall content was quite good, and Cisco really seems to be trying hard to stay close to the analysts and listen to our thoughts on their direction.

As mentioned yesterday, a lot of the focus was on how Cisco is transforming itself into a "next generation" company (am still not sure what that term means any more) rather than how they're going to change the world around them. That said, their new tag line makes it pretty clear that's the end game - "Cisco - Best in the world. Best for the world." Got that? A bit of a throwback to GM in the 1950's, but you get the idea. If all this technology carries the day, it will be Cisco's world, and we'll just be living in it. Hey, they've got $27 billion in the bank and a lot of desperate companies at their feet, so anything is possible, right?

Am being a bit facetious here, and Cisco is being every bit as careful and pragamatic as the rest of us. I found many of the sessions down to earth, and Cisco seems very conscious of getting their house in order and focused on helping their customers leverage IT to get themselves through both good times and bad. Day 2 continued the mix of sunny keynotes and hands-on breakouts about their various business lines.

What strikes me overall is the breadth of their market coverage. Having recently been at Avaya's analyst event, it was interesting to see them talk about scaling down their business focus from some 27 lines of business to 3. Cisco was talking about managing 26 priorities - i.e. growth opportunities - so they're certainly not putting all their eggs in one basket. I highly doubt many analysts in the room - if any - can possibly be up to speed on all 26 priorities, which makes Cisco a difficult company to fully understand. Maybe it's that way by design, but listening to their top execs, you come away thinking there really is a grand plan here, and it's all under control. Sure hope so.





I'll leave you with a few photos from today...

Rob Lloyd talking about Cisco 3.0 and what this means for how they will transform the relationships they have with their customers. Pretty forward-thinking ideas here, and if executed well, will serve as best practices for others to follow.




Art Hair, CTO of Disney - very interesting presentation about the realities of making movies in the digital age and how important networks are to the process. Never thought about film-making this way, and Disney really is a great showcase for Cisco in the sense that film is the most collaborative of all art forms, and collaboration is Cisco's driving mantra now.




Charles Stucki updating us during the Telepresence breakout. Did you know that Cisco is doing over 4,000 meetings a week using Telepresence? That's got to be adding up to some serious savings in travel costs.




The best for last - final session was an open-ended Q&A/fireside chat with John Chambers. I think he enjoyed this as much as we did.





Technorati tags: Cisco C-Scape 2008, Jon Arnold

Cisco C-Scape 2008 - Day 1

It's Day 1 at Cisco's C-Scape analyst conference in San Jose. Keeping in step with the overall economy, C-Scape is scaled down this year, but still a pretty big event.

Most of the morning was taken up with keynotes from John Chambers and new CTO, Padmasree Warrior. On the CTO front, it's quite a change from Charlie Giancarlo, who I just saw at Avaya's conference a few weeks back. I want to keep the focus on today, but feel free to search my blog for earlier entries about these changes.

Over the course of the day, there have been two types of sessions. The keynotes have generally focused on Cisco itself and how the company is evolving to be more productive in a weak economy, as well as to be driven by the Web 2.0 mantra of collaboration. On the other hand, the breakouts had more to do with their various lines of business and how they're serving customers and entering new markets.

Compared to last year, the messaging was more nuanced and less grand. The vision is not as ambitious in terms of leading the world to the promised land of seamless communications experiences, and there was not much hype about new technologies. Last year, we heard and saw a lot about Second Life, video, Telepresence, digital media and Cisco Field. There were bits and pieces about some of these, but more toned down. To me, that was a good thing.

It's a tough market for everyone, and 2008's theme for analysts seems more about how Cisco is striving to become a model company for how these technologies can be adopted. There were lots of examples of Web 2.0 applications being used internally for collaborating and knowledge management, which I thought was great. Even John Chambers is doing video blogging now.

He talked a lot about finding a balance between innovation and operational excellence. For Cisco, the latter is the priority, and when you have a well-run organization, innovation will follow. Getting this balance right is at the core of his vision for Cisco 3.0. He sees this vision not just as a strategy for Cisco itself, but also to create an environment that lets Cisco get closer to its customers. And by extension, if it works for Cisco, it will work for Cisco's customers. Good strategy.

Another big theme for Cisco's roadmap was related to "Phase II of the Internet". Sounds like Web 2.0 to me - personalization, collaboration, multimedia, social networking, etc. John Chambers talked about this being their next iteration from the "network as the platform" mantra they have been following most recently. This is a big shift for a company that still makes most of its money from routers and switches, and speaks to the transition that he and the other execs talked about to stay ahead of the market. Virtualization and cloud computing are now big topics, and Padmasree in particular connected these themes to Cisco's vision for helping customers better leverage IT for growth and productivity gains in a global marketplace.

That's it for today - will post tomorrow about Day 2. Here are a few photos of the day.


Well, this is one way to creatively trim costs. A simple bit of branding to let you know you're in the right place. This is the Cisco event - uh, Adobe's conference is down the hall. Nothing fancy, but it works. And with some clever rearranging, it could make a nice menorah. Blinded by the light...




John Chambers leads off with his keynote





Not much new being presented so far - at least compared to last year. Here's a cool twist, though. John Chambers talked a lot about the globalization of communications, and this Telepresence demo with Jim Grubb was done with a Cisco employee in Madrid. He was asked to reply in Spanish, and as you can see in the second photo, his comment was translated on the fly into English in the caption at the bottom of the screen. It's bit like watching closed captioning on TV - same idea, but more profound. Reminds me of Jajah's Babel service, and speaks to the huge opportunity that IP-based technologies has to break down the natural barrier of language for communicating.





New CTO Padmasree Warrior




Cisco customer Q&A session - HSBC, Verizon, Disney




SMB session, moderated by Rick Moran




Randy Pond - Cisco 3.0 and creating transformation through leadership





Technorati tags: Cisco C-Scape 2008, Jon Arnold