Thursday, June 30, 2016

Refresh Coming for my Blog and Website

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UPDATE, JULY 22 MY NEW SITE IS NOW IN EFFECT - MY BLOG IS NOW INTEGRATED THERE, AND WENT LIVE ON JULY 20. THIS BLOG SITE IS STILL D...
Friday, June 24, 2016

Is Microsoft's Purchase of Linkedin a Good Idea?

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Big story and a big question. It's not quite at the heart of the UCC world, but close enough that it needs to be further understood. Tha...
Thursday, June 23, 2016

New JAA Content - Two Papers for ShoreTel

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Been busy on several fronts, and ShoreTel is one of them. Last week was my well-attended webinar on how to choose the right deployment mod...
Monday, June 20, 2016

Is Interactive Intelligence an Exponential Organization?

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Unless you saw Salim Ismail speak at the recent Interactions 2016 conference, this title may sound cryptic. Previously, I didn't know w...
Friday, June 17, 2016

Tower of Babel and Texting, plus a few updates

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Gee, time flies when you're heads-down writing. Just realized I haven't blogged all week, and there is stuff to talk about. My Sho...
Friday, June 10, 2016

Call-out - my UC Webinar next Tuesday with ShoreTel

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Response has been strong for this, and if it hasn't crossed your path yet, I'm doing a webinar next Tuesday at noon ET. The topic is...
Thursday, June 9, 2016

Interactions 2016 - Reimagine the Future

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How do you reimagine the future if it hasn't happened yet? Hmm. Sounds like an oxymoron, but if you listen closely to what's been ...
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