Jon Arnold's Analyst 2.0 Blog

Independent analysis of the IP communications sector - VoIP, Mobile Broadband, IPTV, Unified Communications, Contact Center, Telepresence/Video, Collaboration, WebRTC, Social Media, etc. Plus, my thoughts on all the other things I enjoy during the rest of the day like the Red Sox and great music. And more recently, Smart Grid too!

Wednesday, August 31, 2011

Social Media and Contact Centers - a New Way of Listening

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Although you can't tell from their website, the Exony folks have been keeping me busy lately, and the fruits of that will start coming ...
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Thursday, August 25, 2011

The Future of the PSTN

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How's that for a big topic? I think about it a lot, but its demise looks increasingly inevitable, especially the way the FCC is talking ...
Tuesday, August 23, 2011

Oh Blogger, Where Art Thou?

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Just popping in to say I'm still here! This may be the longest stayaway since I started blogging back in 2005, but I'll get back to ...
Thursday, August 4, 2011

ITExpo, Austin - 39 Days and Counting...

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I don't usually talk up my next conferences this soon, but things are ramping up now for my participation in the next ITExpo . Regular f...
Friday, July 29, 2011

Social Media and Contact Centers - Part 2

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I've been writing a column for Exony over the past few months, and it's been a great opportunity to explore how IP and hosting are ...
1 comment:
Thursday, July 28, 2011

ADTRAN - Continued Growth, All Good

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I had a briefing yesterday with ADTRAN to discuss the highlights of their recent Q2 results , and while this may be old news for the financ...
Wednesday, July 27, 2011

Telesphere - Taking the Cloud to Market

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Yesterday I got briefed on an announcement that just went live today. Wanted to share it with you, as I think this is a great example of whe...
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Jon Arnold
Toronto, Ontario, Canada
Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and marketing strategy consultancy. The consultancy’s primary focus is on improving mind share and market share with thought leadership, market research and go-to-market planning. Core expertise is IP-based communications and disruptive technologies, such as VoIP, mobile broadband, telepresence/video, unified communications, collaboration, contact centers, session border controllers, social media and Web-based applications. JAA also works with companies for funding, M&A, strategic partnerships, and monetizing patents and intellectual property.Jon serves as an Advisor to several startups, and is a member of the CTCA.
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