Monday, October 28, 2013

Amazon's "Mayday" Button - Contact Center Implications - Webinar

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Amazon's "Mayday" feature is getting a lot of attention, and while the vast majority of businesses lack the scale to offer th...
Friday, October 25, 2013

UCStrategies Podcast - State of SBCs with UC

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Alphabet soup comes with the territory in our space, and the most recent UCStrategies podcast focused on SBCs - session border controllers ...
Tuesday, October 22, 2013

My Next Webinar - VoIP Adoption for SMBs - November 15

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It's time for another webinar with Ziff Davis . I regularly contribute content there , and build on some of that with webinars when the ...
Monday, October 21, 2013

Next Stop - Florida - Cisco Collab Summit

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Travel has been fairly light for me lately, and am totally fine with that. That said, I'm always glad to attend Cisco's Collaboratio...
Friday, October 18, 2013

Pros and Cons of Desktop Video

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My regular followers will know that I recently attended the LifeSize Tech Day, held at their Austin, TX HQ. As per my recap post , it was a...
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Tuesday, October 15, 2013

Just Win, Baby!

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I could easily blog 24/7 about my Boston sports teams, but that doesn't pay the bills - ESPN, are you listening? Will keep this short an...
Thursday, October 10, 2013

UCSrategies Podcast: Keep or Toss PBX? Cloud or Premise? Discuss!

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Our latest UCStrategies podcast took a different route this time, with more of a debate-flavored tone. Led by Phil Edholm, we took a compar...