Wednesday, February 26, 2014

All You Need Is Lync - Altogether Now...

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Lync is all you need, Lync is all you need. You can't get that out of your head now, can ya ? Music is my thing, and I just thought th...
Monday, February 24, 2014

How Bob Newhart Would Respond to UC

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If you follow my writing, you'll know that I often talk about the challenges of getting end users to see what vendors and IT people see ...

ETS is Coming - Energy Thought Summit, March 24-25

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I'm part of the team at Zpryme Research that's putting together our first smart grid conference. If you're in this space, you ...
Tuesday, February 18, 2014

Google Hangout - Future of the Contact Center, Feb. 27

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It's so rare that I get involved in local events, and go figure, when it happens, we're doing a Google Hangout . Well, it's snow...
Monday, February 17, 2014

Webinar - Increasing Customer Engagement in the Contact Center

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I mentioned the other day I've got lots on the go, both with webinars and upcoming events. This post is for a webinar that had a false s...
Friday, February 14, 2014

Next Webinar: Evolution of VoIP, March 4

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Things sure go in waves for me - it's quiet for a while, then busy, and then new things to become even more busy. The last state describ...
Thursday, February 13, 2014

2014 VoIP Outlook: Analyst Roundup (including JAA)

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Industry portal GetVoIP is one of many out there providing information to help people make buying decisions about VoIP. These sites often p...