Jon Arnold's Analyst 2.0 Blog

Independent analysis of the IP communications sector - VoIP, Mobile Broadband, IPTV, Unified Communications, Contact Center, Telepresence/Video, Collaboration, WebRTC, Social Media, etc. Plus, my thoughts on all the other things I enjoy during the rest of the day like the Red Sox and great music. And more recently, Smart Grid too!

Thursday, March 31, 2016

What Millennials, Mobility and 5G Mean for UC - My Channel Partners Takeaways

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I produced a series of spotlight profile posts for the GetVoIP blog around the recent Channel Partners conference , but I had more to say sp...

Wednesday, March 30, 2016

ETS16 - Day 1 Quick Hits

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Things are moving fast here at Zpryme's ETS16 - Energy Thought Summit - and I'm wearing a few hats. I've been producing a lot ...

Tuesday, March 29, 2016

UCS Podcast - Role of Customer Engagement in the Contact Center

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Well, the role is definitely changing, and we don't talk about this enough, but that was the focus for our latest UCStrategies podcast. ...

Monday, March 28, 2016

Channel Partners Conference - Two More Posts: Vonage and Microsoft

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At the recent Channel Partners conference in Las Vegas, I produced a series of posts for the GetVoIP.com blog. They were based on intervie...

Thursday, March 24, 2016

Energy Thought Summit, Austin - Final Shout-Out!

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With this being a short week, I wanted to push another post out about Zpryme's ETS16 , starting next Tuesday in Austin. I've cite...

Wednesday, March 23, 2016

Channel Partners Conference - My Initial Posts

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It's been a week now since the Channel Partners conference in Las Vegas, and while I've been doing a lot of writing since then, I h...

Tuesday, March 15, 2016

Next Stop - Channel Partners Conference, Las Vegas

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Got a quick trip this week - going to Las Vegas later today for the Channel Partners Conference . Am doing things a bit differently this tim...

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About Me

Jon Arnold: Toronto, Ontario, Canada; Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and marketing strategy consultancy. The consultancy’s primary focus is on improving mind share and market share with thought leadership, market research and go-to-market planning. Core expertise is IP-based communications and disruptive technologies, such as VoIP, mobile broadband, telepresence/video, unified communications, collaboration, contact centers, session border controllers, social media and Web-based applications. JAA also works with companies for funding, M&A, strategic partnerships, and monetizing patents and intellectual property.Jon serves as an Advisor to several startups, and is a member of the CTCA.

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