My latest article for Service Provider Views was published today, and I just wanted to share that here. The topic is whether service providers should become platform plays, a theme that was addressed several times at the recent eComm2008 event. I definitely think there's merit to this option, although it's easier said than done.
My article is hardly definitive, but I'll continue exploring this theme in upcoming pieces. Perhaps more importantly, I hope it stimulates dialog, as there many facets to this idea, and I'd love to bring multiple points of view to the conversation.
Technorati tags: Service Provider Views, Jon Arnold, J Arnold & Associates
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