Just a quick post wearing two hats - Editor of the IP Convergence TV portal, and Captain Canada.
One of the things I most enjoy about my role with the portal is developing a pool of thought leaders who like to write and want to share their views. I'm always on the lookout for people who can provide personal and informed perspectives on converged communications that speak to the needs of service providers.
Over the past few weeks, I've added a number of new contributors to the Guest Opinions feature of the portal, some of whom will be familiar to you - Peter Csathy, Luca Filigheddu, Brough Turner and Ike Elliott. Our latest contribution was posted today, and I'm happy to say it's our first Guest Opinion piece from a Canadian contributor. His name is Brady Gilchrist, and he's based here in my town, Toronto. We've become friendly recently, and he's very forward thinking about digital media.
I really like his ideas, and for this article, Brady provides a highly personal take on how he uses all the communications tools that many of us live by these days. His take may be familiar to you and me, but it's an important message for service providers to get, as Brady emphasizes the reality that many end users demand a highly personalized experience, and there is no single, integrated provider that can deliver it. Service providers need to be flexible and agile to stay in the game, and they'll never win business from the likes of Brady if they try to control the experience. Easier said than done, for sure, but we're in a new world now and there's no turning back.
Welcome to the fold, Brady, and we'd love to hear your thoughts on his article.