Thursday, March 12, 2009

Google Voice - VoIP is Alive and Well

I don't jump on news items all that much, but today's Google Voice story is a good one, and is a great validation for my position that VoIP is far from dead. Followers of my blog would be familiar with that topic, which I wrote about in a favorable light in December, but sparked lively debate on both sides of the dead or alive argument about the state of VoIP.

I've been trying to get this post out all day, but project work is keeping me busy, plus I've been fielding a handful of media calls about Google Voice. So what's the fuss?

You should start first with the media - Fierce VoIP and the San Fran Chronicle, then move on to the blogs, namely GigaOm and Andy Abramson. Andy has to be particularly happy since he was an early backer of GrandCentral and they were one of his many clients to have successful exits - very nice.

I was happy to be contacted about this story by the media, as I've followed GrandCentral for some time, and wrote about their being acquired back in 2007. This morning I was cited on the BBC's coverage of Google Voice, which was also picked up by Negocios. That one's in Portuguese - I've got no idea what they're saying, but I'm in there! The SF Chronicle called about this yesterday, but the timing didn't work out, so I missed that one - sorry Verne.

Finally, Wired got my take on Google Voice this afternoon, but it's not running yet. The article running there now on Google Voice is from yesterday, and the updated story should be posted any time now. I'll revise this post once it's up.

UPDATE - the Wired article referenced above has now been posted. I figured it best to leave the link for the earlier article, and now provide the link to today's Wired article that I was cited in.

As mentioned, this is good move for Google, and really helps make their Google Apps suite more sticky, and with GC's voice rec piece, it could be an important driver in bolstering their mobile search capabilities. It makes them a more interesting alternative to Skype, but I'd say it's more of a threat to Microsoft and even IBM/Lotus for business users. There's enough here to keep you busy for a while, but if you still have questions, please drop me a line!

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