What's an End-User Experience Anyway?

This is one of my favorite topics, and it's a theme I'm exploring lately in a series of posts for the UCStrategies portal. I think the end-user experience - EUE - means different things to different people - just like UC, and that's where I see a lot of challenges. I also think delivering a good EUE is much harder to do than it looks, and I see this as an area that might not get enough attention when deploying UC.

Enough - that's the hook. For the rest, you're invited to read my post, and from there my previous post that launched this series. The current post is running now on the UCStrategies portal, and here's the link. Enjoy!