If you follow me, you'll know that I often write about user experience, especially for UC. There are many ways to create value, and lately this sure seems to be a big one. Most recently, I've been exploring this via research for a White Paper commissioned by ShoreTel. The paper is due for publication shortly, and to build on the findings, I'll be featured in their upcoming webinar on Tuesday, January 20.
That's just a few short weeks out, and thought I'd start socializing it before the New Year. All the details are here on the registration page, and if you're wondering how BYOE and the user experience drives value for UC, you'll want to join us then.
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