I recently started writing a 3-part series about VoIP for TechTarget, and the third post is running now. Together, these posts will be part of a bigger buyer's guide that will be published there soon.
In case you didn't know this was a series of posts, now that they're all running, here are links to all three of them.
#1 - Analyzing VoIP's basics reveals telephony's evolution
#2 - Three use cases that highlight the benefits of VoIP
#3 - What you need to consider before you buy VoIP
As always, comments are welcome, and any sharing you can do with your colleagues or customers would be greatly appreciated!
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