Not as busy on the public writing front last month, but plenty else keeping me engaged, and that will be reflected in my next roundup post.
Why SMBs Need to be Thinking About Hosted VoIP, Toolbox. com, May 31
How UC Supports the Needs of Mobile Workers, Toolbox.com, May 24
Contact Center Agents - the Original UC Users, Toolbox.com, May 23
NEC Advantage 2016 - Quick Take, my blog, May 20
How Different Job Functions Utilize UC, Toolbox.com, May 11
Context - the Real Driver for Customer Care, Toolbox.com, May 9
Energy Thought Summit Redux - Video of my Open Mic Session, my blog, May 3
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