Jon Arnold's Analyst 2.0 Blog

Independent analysis of the IP communications sector - VoIP, Mobile Broadband, IPTV, Unified Communications, Contact Center, Telepresence/Video, Collaboration, WebRTC, Social Media, etc. Plus, my thoughts on all the other things I enjoy during the rest of the day like the Red Sox and great music. And more recently, Smart Grid too!

Tuesday, August 31, 2010

Skype Connect - Making Strides for the Business Market

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It's been a very busy couple of days in the world of Web-based communications. Between the news about Skype Connect and Google Voice , ...

Google Voice - the Race to Zero Continues

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Last week's news about Google Voice adds another chapter to the demise of voice as a revenue generator for carriers. The value of voice...
Wednesday, August 25, 2010

Demystifying Unified Communications - Focus Webinar - Register Now

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From time to time I get invited to participate in various industry webinars, and the latest one is a half day event on UC with Focus.com . T...
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Monday, August 23, 2010

eZuce - New Name, New Hosted UC Solution for Enterprise

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The marketer in me is always drawn companies with interesting names. There's more going on, though, with eZuce , and they think they hav...

Focus Brief - More Thoughts on ShoreTel

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Blogging has been streaky for me lately. Was in the U.S. on project work the past few days, so am just catching up here on some things. My l...

Skype's IPO News - What Should Service Providers Do?

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That's the title of my latest Service Provider Views column on TMCnet, and it's running now . Skype sure has had an interesting ri...
Tuesday, August 17, 2010

New White Paper - M5 Networks and Hosted VoIP for Enterprises

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Another White Paper I recently completed was just announced - this time from M5 Networks . Regular readers here will know that I've foll...
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About Me

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Jon Arnold
Toronto, Ontario, Canada
Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and marketing strategy consultancy. The consultancy’s primary focus is on improving mind share and market share with thought leadership, market research and go-to-market planning. Core expertise is IP-based communications and disruptive technologies, such as VoIP, mobile broadband, telepresence/video, unified communications, collaboration, contact centers, session border controllers, social media and Web-based applications. JAA also works with companies for funding, M&A, strategic partnerships, and monetizing patents and intellectual property.Jon serves as an Advisor to several startups, and is a member of the CTCA.
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