Jon Arnold's Analyst 2.0 Blog

Independent analysis of the IP communications sector - VoIP, Mobile Broadband, IPTV, Unified Communications, Contact Center, Telepresence/Video, Collaboration, WebRTC, Social Media, etc. Plus, my thoughts on all the other things I enjoy during the rest of the day like the Red Sox and great music. And more recently, Smart Grid too!

Monday, October 18, 2010

What Service Providers can Learn From Newspapers

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I recently posted about the redesign of the Globe and Mail, and how it's a great example of a newspaper trying to reinvent itself in the...
Friday, October 15, 2010

Interactive Intelligence - Recap/Takeaways on UCStrategies.com

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If you follow my blog, you'll have seen my posts already about this week's Interactive Intelligence Partner Conference. There's...

Next Stop - GridWeek, Washington, D.C.

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On Sunday, I'm heading to Washington, D.C. for my first visit to GridWeek , which is one of the top events in the smart grid space. I...
Wednesday, October 13, 2010

Interactive Intelligence - More Photos

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Interactive Intelligence's 2010 Partner Conference just wrapped up, and people sure have scattered in a hurry. Before flying out I want...
Tuesday, October 12, 2010

Smart Grid Summit - Video Clips

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Getting things done here, one at a time. Finally getting more content up online now from last week's Smart Grid Summit . First off, I di...

Semi-Random Thoughts on Texas, the Alamo, Gun Culture and Elvis Costello

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If you want to read about my impressions of Interactive Intelligence's conference, this isn't the place to be. Texas is a big place...

Interactive Intelligence Partner Conference - Day 1 Photos

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On the road again. Been a very full day and night here - not even time to tweet. This is my second Interactive Intelligence conference, an...
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Jon Arnold
Toronto, Ontario, Canada
Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and marketing strategy consultancy. The consultancy’s primary focus is on improving mind share and market share with thought leadership, market research and go-to-market planning. Core expertise is IP-based communications and disruptive technologies, such as VoIP, mobile broadband, telepresence/video, unified communications, collaboration, contact centers, session border controllers, social media and Web-based applications. JAA also works with companies for funding, M&A, strategic partnerships, and monetizing patents and intellectual property.Jon serves as an Advisor to several startups, and is a member of the CTCA.
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