My latest Service Provider Views column is running now on TMCnet. It's the first segment of a two part Q&A interview with John Macario, and our focus is on the Tier 2/Tier 3 carrier market. His firm, Savatar, provides some leading edge research on the SMB market, and he shares his insights on how these carriers are going to market with both their residential and SMB customers.
Lots to talk about - that's why it's a two part interview. You can read Part 1 here, and we'll have the second segment later this month. Hope you enjoy it.
Technorati tags: Service Provider Views, Jon Arnold, J Arnold & Associates, Microsoft Telco 2.0, John Macario, Savatar, VoIP
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