Innovation comes in many forms, and that's what makes the communications market so interesting. I come across all types of this, both within and from outside the space, and am always interested in finding better ways to communicate.
In my latest Service Provider Views column, I touch on a few of these, namely Vonage partnering with Amdocs, and a company I just wrote about, Ringio, who have a pretty attractive cloud-based CRM solution for SMBs. The article is running now on TMCnet, and you can read it here. As always, comments are welcome!
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