Cisco Takeaways - Five Business Opps for Carriers

I promise - this will be my last reference to Cisco's Collaboration Summit! Can't help it - there were a lot of good ideas there - not just about what Cisco is doing, but also the bigger picture as to where communications is going.

I've written about these things in various places recently, and I also see a specific angle that's relevant for carriers. That's the focus of my latest Service Provider Views column on TMCnet. I've identified five specific business opportunities for service providers based on what I saw at Cisco's event.

Some of this will not be news, but for me, what Cisco is doing in these areas really underscores the need for service providers to be more proactive - not just to leverage new technologies, but also to adapt to changing end user behaviors and expectations. These things go hand-in-hand, and addressing these opportunities is easier said than done.

Enough preamble - the article is posted now, and you can read it here.