There's a lot to think about with collaboration - as with UC, it can be an overused and amorphous term, so I'm giving it a closer look. My current Rethinking Communications column for Internet Telephony Magazine explores that, and will continue with Part 2 in next month's edition.
Part 1 is running now online, and I hope it gets you thinking more critically about what to expect with collaboration, as well from the vendors selling it.
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