Monday, October 18, 2010
What Service Providers can Learn From Newspapers
I recently posted about the redesign of the Globe and Mail, and how it's a great example of a newspaper trying to reinvent itself in the Internet generation. Lots of parallels popped up for me with telcos, and it's the subject of my latest Service Provider Views column on TMCnet. It's running now, and I'll have a Part 2 follow up coming next week. Enjoy.