I was recently engaged by Metaswitch Networks for some thought leadership in the hosted services market. Whether you call it cloud or hosted or managed, this is a strong trend, especially among SMBs. They had me research and analyze the factors driving this space, as well as evaluate how their Hosted PBX offering addresses the needs of the market.
They recently published the white paper, and it's now available for download on their website. The paper is titled "Hosted PBX and Beyond", and
you can register here to get a copy. If you like what you read, I'm sure they'd be happy to hear from you! If you have any difficulty getting the paper, just drop me a line and I can get you a soft copy.
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1 comment:
Business Phone for business should have some provision for disaster recovery or redundancy in the event of an outage. Redundancy utilizes a backup system in the event that the main system fails. Larger businesses typically have a duplicate system in a remote location that becomes active in the event of loss of connectivity of the main system.
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