This is a bit late in coming, but for last week's UCStrategies podcast we focused on the recent TMC ITExpo event in Austin, Texas. I did my own posting about the show previously - as many others have - but this podcast was a good opportunity to share our collective thoughts, specifically about what we took away from a Unified Communications perspective. The transcript of our podcast has been posted now on the UCS portal, and I hope you give it a read.
In addition to the UCStrategies takeaways and my blog post, TMC's Paula Bernier did a video interview with me at the show. It runs about 10 minutes, and I cover a wide range of topics around UC, including the challenges of selling it through channels, getting end users to understand the UC concept, the current state of UC offerings, and how UC fits in the contact center. Here's the link to view the interview, and from there, I urge you to view the other interviews conducted by various TMC editors during the show, mostly with vendors, but some keynotes are posted there as well.
One video in particular is Rich Tehrani's interview with Andy Abramson of Comunicano, both of whom should be well known to my readers. Andy, of course, is not a vendor, but he cites some great examples of how he's using collaboration tools to help his clients with their go-to-market plans. UC isn't just for big companies, and if anything, it's a great leveler for businesses of all sizes.
Subscribe to:
Post Comments (Atom)
RSS Feed
No comments:
Post a Comment